Information about the coronavirus — and the way it is impacting our lives — is changing rapidly. You can find information on this page about how to obtain health care at Clinica Family Health during this outbreak. You can also find general information from reliable sources about the coronavirus. If you have health care questions or anxiousness about the coronavirus, please call us at (303) 650-4460.
PLEASE READ BEFORE COMING TO YOUR NEXT APPOINTMENT
Some of our entrances have changed. When you arrive at the clinic, you need to talk with someone in the parking lot so they can direct you to the right door. Before you park, please look for the signs directing you to the person outside who can help you. Due to this extra step, please arrive 20 minutes before to your appointment.
Required Screenings & Masks
When patients arrive they will be screened at the entrance and will be provided a mask, which is required while inside the building. Children under the age of 2, anyone who has trouble breathing or anyone who is unconscious, incapacitated or otherwise unable to remove the mask without assistance are exempt from this rule.
To keep everyone safe, access to the building is limited to patients with a scheduled appointment and those essential for the patient’s well-being and care (e.g., care partner, parent). Anyone else who comes with you to the visit will be asked to wait outside the building or in their car. Both patients and caretakers or parents will be screened at the entrance to the building and provided a mask, which is required while inside the building. Alternative mechanisms for patient and visitor interactions such as video-call applications on cell phones or tablets are highly encouraged. Ask staff for the current wifi password.
COVID Pre-Screening Questions
Please answer the following questions completely. Answering “yes” is okay. If you answer “yes” to any of these questions, please call 303-650-4460 to discuss which type of appointment is most appropriate for you.
1. In the last 14 days, have you been:
a) Tested for or diagnosed with COVID-19
b) Exposed to COVID-19 (been within 6 feet of someone with the virus for at least 10 min)
c) Asked to quarantine because of COVID-19
d) Living in the same house with someone who has or might have COVID-19
2. In the last 72 hours, have you had:
b) Shortness of breath or difficulty breathing
c) Fever or chills
d) Congestion, runny nose or sore throat
f) Abdominal pain, diarrhea, nausea or vomiting
g) New loss of taste or smell
h) Muscle or body aches or unusual tiredness
i) A usual cough or tiredness that has gotten worse over the last two weeks?
COVID-19 Testing for General Public
In response to the COVID-19 pandemic, Clinica Family Health and Boulder County Public Health are partnering to offer coronavirus testing to the general public experiencing symptoms of COVID-19 and people who have been exposed to someone who has tested positive for the virus. We are also testing asymptomatic individuals who have taken part in Black Lives Matters marches. Drive-through testing for the general public is available at Clinica’s Lafayette facility at 1735 S. Public Road. No appointment or doctor’s order necessary. Clinica patients can be tested at any of our locations but need to call (303) 650-4460 before coming to a clinic.
Information about the cost of COVID testing has been confusing. At Clinica, the actual COVID test is free at Clinica, but our medical staff need to perform a health assessment prior to doing the test. There is a fee for that assessment.
• Most private insurance plans, Medicaid, Medicare and CHP+ cover the cost of the health assessment that is done before a COVID test.
• Uninsured Clinica patients will pay their usual discount rate for the assessment.
• Clinica will bill non-patients $152.97 for the assessment after they are tested. People who are not patients are welcome to complete our enrollment process to see if they qualify for a discount rate. If they qualify, we will refund the difference from their assessment fee or reduce their bill appropriately.
Testing is available:
Monday-Friday, 9a.m. to noon, or until daily testing supplies run out.
Lafayette location only: 1735 S. Public Road, Lafayette, CO
For questions, please call (303) 650-4460.
Information for Sick Patients
If you are experiencing coronavirus symptoms, please call us at (303) 650-4460 before coming in to one of our clinics. Patients can click here to schedule their own appointments. Non-patients can request an appointment by clicking here. We will call you back two business days. If your health changes, or if you experience anxiety due to the coronavirus outbreak, please call us at (303) 650-4460.
SYMPTOMS OF CORONAVIRUS
- Shortness of breath
WHAT TO DO IF YOU THINK YOU ARE SICK
- Cover your cough
- Isolate yourself from others
- Drink plenty of fluids
- Call us at (303) 650-4460
You can self-check your symptoms to see if you should get a test for the coronavirus or contact your primary care provider. Click the button below to take the self-check assessment.
How to Isolate
Isolation and quarantine help protect the public by preventing exposure to people who have or may have a contagious disease like the coronavirus.
Isolation separates sick people with a contagious disease from people who are not sick. Do not go to work, school or public areas. Also, avoid using public transportation, rideshares or taxis. Stay home except to get medical care.
Quarantine separates and limits the movement of people who have been exposed to a contagious disease to see if they become sick.
Who Should Isolate?
• Have a positive COVID-19 test.
• Have symptoms of COVID-19 (coughing, shortness of breath and/or fever).
• Are getting ill and think they might have COVID-19.
How to Isolate
• Do not go to work, school or public areas. Also, avoid using public transportation, rideshares or taxis. Stay home except to get medical care.
• Separate yourself from other people and animals in your home.
• Stay in one specific room and away from others in your home as much as possible.
• Use a separate bathroom if possible.
• Have another member of your household care for your pets. If you must care for your pet, wash your hands before and after contact with them.
• If possible, wear a facemask when you are around other people or pets and before you enter a health care provider’s office. If you are not able to wear a facemask, then people who live with you should not be in the same room with you or they should wear a facemask if they enter your room.
How Long You Should Isolate
• Until you have had no fever for at least 72 hours (three full days of no fever without using medicine that reduces fevers) AND
• Other symptoms have improved (any cough or shortness of breath have improved) AND
• At least 7 days have passed since your symptoms first appeared
Where Should You Isolate?
Your home is the best place to isolate.
• If you have a medical appointment, call ahead and let the staff know you have been diagnosed with COVID-19 or have COVID-19 symptoms. They will tell you what to do.
• Monitor your symptoms. If your symptoms worsen (e.g., difficulty breathing) or if you are in a higher risk group because you are older than 60 or have a chronic illness, call a health care provider or nurse line to find out what to do.
How to Quarantine
Who Should Quarantine
Anyone who has been in close contact with a person who has tested positive for the coronavirus or has symptoms.
How to Quarantine
Stay at home or in one location for 14 days.
How Long You Should Quarantine
Where You Should Quarantine
Stay home or stay in one location.
People can leave their quarantine to seek medical treatment. Call ahead and let staff at the health care facility know you are under quarantine (either by order or self-imposed) for COVID-19, so the office can take steps to protect other people. Call your provider or clinic first to get instructions before going to the health care office, hospital or urgent care. If you have a medical emergency, tell the 911 dispatcher you are under quarantine for COVID-19. Otherwise:
• Restrict activities outside your home.
• Do not go to work, school, or public areas.
• Avoid using public transportation, rideshares, or taxis.
If you get sick and your illness is mild, you may be able to isolate and recover at home without seeing a medical provider. If your symptoms worsen or if you are in a higher risk group because you are older than 60 or have a chronic illness, call a health care provider or nurse line to find out what to do.
Cleaning refers to the removal of germs, dirt, and impurities from surfaces. Cleaning does not kill germs, but by removing them, it lowers their numbers and the risk of spreading infection.
Disinfecting refers to using chemicals to kill germs on surfaces. This process does not necessarily clean dirty surfaces or remove germs, but by killing germs on a surface after cleaning, it can further lower the risk of spreading infection.
- Clean and disinfect high-touch surfaces daily in household common areas (e.g. tables, hard-backed chairs, doorknobs, light switches, remotes, handles, desks, toilets, sinks).
- In the bedroom/bathroom dedicated for an ill person: consider reducing cleaning frequency to as-needed (e.g., soiled items and surfaces) to avoid unnecessary contact with the ill person.
- As much as possible, an ill person should stay in a specific room and away from other people in their home, following home care guidance.
The caregiver can provide personal cleaning supplies for an ill person’s room and bathroom, unless the room is occupied by child or another person for whom such supplies would not be appropriate. These supplies include tissues, paper towels, cleaners.
- If a separate bathroom is not available, the bathroom should be cleaned and disinfected after each use by an ill person. If this is not possible, the caregiver should wait as long as practical after use by an ill person to clean and disinfect the high-touch surfaces.
How to Clean and Disinfect
Wear disposable gloves when cleaning and disinfecting surfaces. Throw away the gloves after each cleaning. If you use reusable gloves, they should only be used for cleaning and disinfection of surfaces for COVID-19. Clean hands immediately after gloves are removed.
Clean dirty surfaces using a detergent or soap and water before you disinfect them.
To disinfect, you can use diluted household bleach solutions or alcohol solutions with at least 70% alcohol. Follow manufacturer’s instructions for application and proper ventilation. Make sure the cleaner is not past its expiration date. Never mix household bleach with ammonia or any other cleanser. Unexpired household bleach will be effective against coronaviruses when properly diluted.
Prepare a bleach solution by mixing:
5 tablespoons (1/3rd cup) bleach per gallon of water or
4 teaspoons bleach per quart of water
For soft or porous surfaces such as carpeted floor, rugs, and drapes, remove visible contamination if present directed by the manufacturer. If possible, wash items using the warmest appropriate water setting for the items and dry items completely.
Washing the Laundry
If possible, wear disposable gloves when handling dirty laundry from an ill person. Throw away immediately. If using reusable gloves, those gloves should only be used for cleaning and disinfecting the area around a sick person. Do not use them for any other purpose. Wash hands immediately after gloves are removed. If you don’t have gloves, be sure to wash your hands immediately after handling the laundry.
Do not shake dirty laundry. Shaking could release the virus into the air.
Wash items as instructed by the manufacturer. Wash using the warmest appropriate water setting for the items and dry items completely. Dirty laundry from an ill person can be washed with other people’s items.
Clean and disinfect clothes hampers according to the above information. If possible, consider putting a disposable or washable bag liner in the hamper.
Hand Washing and Other Preventive Measures
Household members should wash hands often, including right after removing gloves and after contact with an ill person. Wash hands with soap and water for 20 seconds. If soap and water are not available and hands are not visibly dirty, an alcohol-based hand sanitizer that contains at least 60% alcohol may be used. However, if hands are visibly dirty, always wash with soap and water.
Household members should avoid touching their eyes, nose, or mouth with unwashed hands. People should wash their hands:
- After blowing one’s nose, coughing, or sneezing
- After using the restroom
- Before eating or preparing food
- After contact with animals or pets
- Before and after providing routine care for another person who needs assistance (e.g. a child)
The sick person should eat or be fed in their room if possible. Non-disposable food service items used should be handled with gloves and washed with hot water or in a dishwasher. Remember to wash your hands after handling dirty dishes.
Have the sick person use one trash can that has a liner in it. Wear gloves when removing garbage bags or throwing away trash. Wash your hands after handling or disposing of trash.
Information for Healthy Patients
All of our clinics are open and seeing patients for all types of visits. We are also offering telehealth services to patients who prefer to receive care that way. Clinica patients can schedule either in-person or telehealth appointments by clicking here.
Basic flu-prevention techniques will help you avoid the coronavirus. We recommend that you:
- Avoid close contact with people who are sick.
- Wash your hands with soap and water regularly.
- Use alcohol-based hand sanitizers if you can’t wash your hand.
- Don’t touch your eyes, nose and mouth with unwashed hands.
- Stay home if you are sick (and keep sick children home from school).
- Cough or sneeze into a tissue or your elbow. If you use a tissue, wash your hands afterwards.
- Clean and disinfect frequently touched objects and surfaces.
The coronavirus is presenting an unprecedented challenge to our dental teams. We are taking extra precautions to assure that Clinica dental providers are helping control the spread of the virus. As of March 16, 2020, Clinica is not providing regular dental cleanings or exams. We are also discontinuing dental hygienist services in our medical clinics. We are only providing emergency dental care so that patients do not use hospital emergency room services for dental needs.
If you need emergency dental care and are not experiencing a fever, cough or shortness of breath, please call us at (303) 650-4460.
If you are experiencing a cough, fever or shortness of breath and have mild/moderate dental pain, consider taking an over the counter pain reliever. Follow instructions listed on the bottle. You can try ibuprofen (do NOT take Ibuprofen if you are pregnant) or Tylenol Extra Strength.
Once we resume normal business in our dental clinics, we will contact patients needing to reschedule appointments.
While our dental services are limited, it’s important to keep your teeth healthy.
• Brush twice a day for two minutes.
• Floss daily.
• If you have been prescribed a prescription toothpaste (Prevident 5000) by your dentist, please use it every night. Brush for two minutes, spit out excess toothpaste and do NOT rinse with water afterwards.
• If you or a family member is sick, soak your toothbrush in an alcohol-based mouth rinse.
• Never share your toothbrush!
How to Fill Your Prescriptions
Clinica’s pharmacies are open. Please call (720) 207-0150 to request a prescription refill. If you have any other questions about medications, please call us at (303) 650-4460. Pharmacies are open from 8am to 4:30pm.
Call the pharmacy where you last had your prescription filled to find out how they are handling medication refills during the coronavirus outbreak. If you run into difficulties, please call us at (303) 650-4460. Hours of operation vary. Please call the pharmacy to varify hours of operation and pick-up guidelines.
Hunger Free Colorado
Many food banks in Boulder, Broomfield and Adams counties are open and providing groceries to those hardest hit by the coronavirus outbreak. Hunger Free Colorado can help you find a food bank close to you, assist with SNAP and WIC applications, meal sites, nutrition information and more . Click here.
We understand that Clinica’s patients need more than health care to get through this difficult time. You can find resources for housing, pets, legal assistance, crisis assistance, other service providers and more at the following locations.
Mile High United Way 2-1-1
Call 2-1-1- or click here to go to their web site.
Boulder County Families & Adults
Click here for energy, food, housing and other assistance in Boulder County.
Adams County Human Services
Click here for information about food assistance, Head Start, veterans programs and more in Adams County.
Click here for food, housing services and job opportunities available in Broomfield County.
Clinick here for one-stop online resource for the people of Colorado impacted by job loss during the COVID-19 pandemic. Search for information on employment, training, and basic essentials such as food and housing assistance.
General Coronavirus Information
The Centers for Disease Control and Prevention are closely monitoring the coronavirus. Their web site has information on how to protect yourself and those around you from getting the virus, determining if your risk, and useful general information. Click here to go to the CDC’s web site.