TAKING CARE OF OUR PATIENTS
At Clinica, taking good care of our patients starts long before you enter the exam room. Beginning with your first phone call to us, we want to provide you with the best service possible. This includes providing you an appointment with our financial screening staff who specialize in making sure that you get all of the financial assistance you can. We will walk you through the process of applying for Medicaid, the Children’s Health Plan Plus (CHP+) or one of the insurance plans available through Colorado’s insurance marketplace.
Call 303-650-4460 to make an appointment with one of our Enrollment Specialists who can help determine what programs you may qualify for that can lower your healthcare cost.
REQUESTING PATIENT RECORDS
Patients or authorized healthcare providers may request copies of patient health records. NOTE: It may take up to two (2) weeks for Clinica Family Health to process and provide copies of the patient’s records. A member of Clinica’s staff will contact you when records are ready.
To request protected patient health information:
- Click to Download the Request of Information (ROI) Form;
- Complete the form by providing the required information; and
- Fax the completed form to the patient’s main Clinica medical or dental clinic using the fax numbers listed below:
FAX NUMBERS MEDICAL CLINICS
Lafayette Clinic Fax: 303-926-0363
Pecos Clinic Fax: 303-650-6830
People’s Clinic Fax: 720-565-4250
Thornton Clinic Fax: 720-929-1421
Westminster Clinic Fax: 303-546-4000
FAX NUMBERS DENTAL CLINICS
Thornton Dental Clinic Fax: 720-207-0171
Pecos Dental Clinic Fax: 720-206-0437
CLINICA IS TEXTING NOW!
Clinica is trying out a new system that can text appointment reminders to you! If you provide us with your cell phone number — and are a patient of the Pecos Clinic blue pod, the Thornton Clinic yellow pod or one of our dental clinics — we can send you a text reminder of your next appointment. You can choose to opt out of this service at any time. Please let us know what you think of this new appointment reminder system. Thanks!
Terms and Conditions:
Messages and data rates may apply. Text HELP to 622622 to receive help, Text STOP to 622622 to opt out. Message frequency depends on account settings. Participating carriers include T-Mobile®, Verizon Wireless, AT&T, Sprint, Boost, US Cellular®, MetroPCS and Cricket.
HOW TO ENROLL AS A NEW PATIENT WITH CLINICA
Enrollment screening is a process of determining which payment program you and your family qualify for or how much you should pay on Clinica’s sliding-fee scale.
Because your financial situation can change, we require patients to update their financial assistance eligibility every year.
DOCUMENTS NEEDED TO APPLY FOR FINANCIAL ASSISTANCE
Bring all necessary documents to your appointment. We will not be able to help determine what financial assistance you qualify for if you do not bring the necessary documents. If you cannot bring one or more of the documents, please cancel your appointment and reschedule once you have all the documentation.
- Picture ID for all adult applicants.
- Social Security numbers for all family members (if applicable).
- Legal Permanent Resident Card if resident of U.S., or work permit (if applicable).
- Proof of address under patient’s name such as public service bills or other bills. Statement date should be for previous or current month.
- Insurance cards, for example: Medicaid, Medicare or private health insurance, etc.
- Proof of unearned income, for example: child support, SSDI, SSI, or unemployment letter.
- If self-employed, bring previous month business ledger. The ledger needs to reflect total earning for the month and total business expenses for the same month.
- If pregnant, need to know expected delivery date. Bring picture ID or birth Certificate and Social Security card (if applicable).
- Children under age 18: Passport, birth certificates, Colorado ID or school ID (if applicable).
- If paid with check stubs, all check stubs from previous month. If you are paid with cash please provide a signed and dated letter from your employer. Letter needs to state the hours worked per week, pay per hour, pay frequency and gross income from the last month. Make sure your employer listed his/her phone number and business address.
- If shared residency: Bring a signed, dated letter from the person you live with. The letter should include the person’s name, address and, phone number. You will also need to bring a bill dated the previous or current month from the person writing the letter.
WHERE TO ENROLL AS A NEW PATIENT WITH CLINICA
FINANCIAL ASSISTANCE LOCATIONS & HOURS
2000 W. South Boulder Rd.
Lafayette, CO 80026
Call for Appointment: 303.650.4460
Monday: 8am – 5pm; Closed for Lunch 1 – 2:20pm
Tuesday – Thursday: 8am – 5pm; Closed for Lunch 1 – 2pm
Friday: 8am – 4:30pm; Closed for Lunch 1 – 2pm
1701 W. 72nd Ave.
Denver, CO 80221
Call for Appointment: 303.650.4460
Mondays: 8am – 5pm; Closed for lunch 1 – 2pm
Tuesdays, Thursdays: 8am – 7:30pm; Closed for lunch 1 – 2pm
Wednesdays: 8am – 7:30pm; Closed for lunch 1 – 2:20pm
Fridays: 8am – 4:30pm; Closed for lunch 1 – 2pm
People’s Clinic Boulder
2525 13th Ave.
Boulder, CO 80304
Call for Appointment: 303.650.4460
Monday, Tuesday, Wednesday: 8am – 5pm; Closed for Lunch 1 – 2pm
Thursday: 8am – 5pm; Closed for Lunch 1 – 2:20pm
Friday: 8am – 4:30pm; Closed for Lunch 1 – 2pm
8990 N. Washington St.
Thornton, CO 80229
Call for Appointment: 303.650.4460
Monday, Wednesday, Thursday: 8am – 5pm; Closed for Lunch 1 – 2pm
Tuesday: 8am – 5pm; Closed for Lunch 1 – 2:20pm
Friday: 8am – 4:30pm; Closed for Lunch 1 – 2pm
YOUR RESPONSIBILITIES AS OUR PATIENT
FOLLOW CLINIC RULES. Follow rules including the consideration of the rights of other patients and Clinica staff. Please assist with the control of noise and observe the no smoking policy.
INFORM. Please give full and honest information. This includes giving necessary records for registrations, billing, and ability to pay.
MEDICATION SAFETY. Please keep and share information on all medications you take, including those from other health care providers. If you currently take medications, please bring all your medication bottles to each appointment. Many health care mistakes are made because patients don’t share all the medications they are taking.
REPORT CHANGES. Report any changes in your condition, symptoms, and allergies to your provider.
FOLLOW INSTRUCTIONS. Follow your health care provider’s instructions. If you have any questions, please ask. Accept the results if you refuse treatment or do not follow the health care provider’s instructions.
PARTICIPATE IN YOUR OWN HEALTH SAFETY. We encourage you to help us by reporting any concerns you have about you and your family’s safety at Clinica. Report any concerns to a staff member or write them on a “Your Comment’s Count” card.
BE ON TIME. Arrive on time for your appointment.
CANCEL APPOINTMENTS. If you are not able to keep a scheduled appointment, please cancel that appointment prior to the scheduled appointment time. We ask that you cancel with as much advanced notice prior to the appointment as possible.
REPORT EMERGENCIES. Should you receive emergency care from another health care provider, please let us know as soon as possible, during our normal business hours.
SHOW INSURANCE CARD AND PCP CARD. Show your insurance and Clinica Card (including your Medicaid ID card) at each visit.
FINANCIAL SCREENING. Complete the financial screening process by bringing all insurance, income documentation, and other requested information to the financial screening staff within 30 days of your first visit or when your insurance expires. Your care may be terminated if you do not meet with a financial screener within 30 days.
PAY BILLS. Your fees will be adjusted so that they are affordable for you. Please pay your co-pay and bills promptly.
YOUR RIGHTS AS OUR PATIENT
ACCESS. Appointments are provided within a reasonable period of time, with discount programs available for individuals based on family size and income. You will not be denied health care services due to your inability to pay. Clinica’s policy regarding accommodation and non-discrimination.
DIGNITY. Care is provided in a manner that respects your individuality and dignity. This includes being told by your care givers what your condition is, what treatment they recommend, how they expect your condition to change, and what follow up care is needed.
PRIVACY. All physical exams, interviews, and discussions about your health will occur privately and your health records will be handled confidentially. Clinica Family Health will handle all of your records in compliance with federal privacy laws (HIPAA) and will abide by the terms of our Notice of Privacy Practices.
EMPLOYEE IDENTIFICATION. You have the right to know the names, professional status, and experience of the staff providing your care.
CONSENT. Consent for treatment will be requested by our medical staff before any procedure is performed. The procedure and its value, risks, and other options for treatment will be explained.
REFUSAL OF TREATMENT. You have the right to refuse any care recommended. You have the right to change your mind before undergoing a procedure for which you have given your consent.
ACCESS TO RECORDS. You may review or receive a copy of your medical or dental record within 30 days of your written request. Complaints about your access to records can be addressed to the Colorado Department of Public Health and Environment.
RESEARCH. Before any experimental treatment and/or test you will be provided with information and an opportunity to consent to the treatment or test.
BILLS. You have a right to an explanation of all charges and sliding fee scale adjustments.
FILE A COMPLAINT. You have the right to file a complaint if you are not satisfied with any aspect of your care. You can file a complaint by contacting Clinica Family Health or Health and Human Services.
USE OF YOUR HEALTH INFORMATION. Clinica Family Health is permitted to use or disclose your health information for the purposes of treatment, payment or health care operations, disclosures required by law, and when the healthcare information that is released does not include any identifiable information. For details on how we use your protected health information, please refer to our Notice of Privacy Practices
Phone: 303.665.3036 Ext.1550
For information on notice of nondiscrimination, visit:
For the address and phone number of the office that serves your area call: 800.421.3481.
Clinica Family Health Provides:
Free aids and services to people with disabilities to communicate effectively with us, such as qualified sign language interpreters and written information in other format (large print or other formats).
Free language services to people whose primary language is not English, such as qualified interpreters and information written in other languages. If you need these services, contact our Communication Center to request assistance at 303.650.4460. If you believe Clinica has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, sex, sexual orientation, or gender identity, you can file a grievance with the Civil Rights Coordinator by mail at Civil Rights Coordinator, Clinica Family Health, 1345 Plaza Court N., Suite 1A, Lafayette, CO 80026. You may call 303.665.3036, ext 1550 or (TDD) 800.659.2656. If you need help filing a grievance, the Civil Rights Coordinator is available to help you.
You may also file a civil rights compliant with the U.S. Department of Health and Human Services, Office of Civil Rights at www.orcportal.hhs.gov; or by mail at U.S. Dept of Health and Human Services, 200 Independence Ave, SW Room 506F, HHH Building Washington, DC 20201; or by phone at 800.368.1019 or (TDD) 800.537.7697.
CLINICA’S NOTICE OF PRIVACY PRACTICES
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
I. UNDERSTANDING YOUR HEALTH INFORMATION
Each time you visit our community health center, a record of your visit is created. This record usually contains your name and other information that may identify you, your symptoms, examination and test results, diagnoses, treatment, plan for future health care, and financial information. This record is sometimes referred to as your “medical record” or “medical chart.” This record allows:
- Doctors, nurses, and other health professionals to plan your treatment;
- Our community health center to obtain payment for services we provide to you, such as from health plans, Medicaid, or you; and
- Our community health center to measure the quality of care provided to you.
As we have in the past, we are committed to keeping your health information confidential. We will not use or give to others your health information without your written permission, except as stated in this Notice.
II. HOW WE WILL USE AND GIVE OUT YOUR HEALTH INFORMATION
a. TREATMENT, PAYMENT, AND HEALTH CARE OPERATIONS
We will use and give out your health information to provide you with health care treatments, to get paid for our services, and to help us operate our community health center. For example:
- We will give your health information to health care professionals not on our staff, such as other doctors and hospital staff, who help care for you. This information may be shared via fax, paper or electronic formats.
- Clinica Family Health endorses, supports, and participates in an electronic Health Information Exchange (HIE) as a means to improve the quality of your health and healthcare experience. The Colorado Regional Health Information Organization (CORHIO) HIE provides us with a way to securely and efficiently share patients’ clinical information electronically with other physicians and health care providers that participate in the HIE network. Using HIE helps your health care providers to more effectively share information and provide you with better care. The HIE also enables emergency medical personnel and other providers who are treating you to have immediate access to your medical data that may be critical for your care. Making your health information available to your health care providers through the HIE can also help reduce your costs by eliminating unnecessary duplication of tests and procedures. However, you may choose to opt-out of participation in the CORHIO HIE, or cancel an opt-out choice, at any time. To opt-out of the CORHIO HIE, please request the necessary paperwork from a front desk employee at any of our clinics.
- The Colorado Immunization Information System (CIIS) is a confidential, computerized, population-based system that collects and consolidates immunization data for Coloradans of all ages from a variety of sources and provides tools for designing and sustaining effective immunization strategies to prevent disease and reduce healthcare costs. Clinica Family Health participates in CIIS so that we are able to see the vaccines that you/your child received in the past as well as any vaccines recommended for you/your child at the time of the visit. Clinica Family Health can print immunization forms needed for child care, school and camp enrollment directory from the secure CIIS web application. However, you may choose to opt-out of participation in CIIS, or cancel an opt-out choice, at any time. To opt-out of CIIS, please request the necessary paperwork from a front desk employee at any of our clinics.
- We have formed an organized health care arrangement (OHCA) with Mental Health Partners and Dental Aid to better address your health care needs. The OHCA members will use your health information in an integrated care setting where you may receive health care services from more than one provider. The OHCA members will work together in utilization review, quality activities, and/or payment activities.
- We may send a bill to your health insurance plan or to you; and
- Our community health center may use your medical record to review our performance and make sure you receive quality health care.
b. OTHER USES AND DISCLOSURES ALLOWED OR REQUIRED BY LAW
We may use or give out your health information for the following purposes under limited circumstances:
- To people who are involved in your care or who help pay for your care, such as your family, your close personal friends, or any other person chosen by you, to notify them of your location, general health, and to assist you in your health care (such as to pick-up medicine or help with follow-up care);
- To government agencies that oversee our community health center (such as license and certification inspectors);
- To government agencies that have the right to receive and collect health information (such as to control disease outbreaks);
- When we are ordered by a court or judge;
- To workers’ compensation programs when your health problem is from a work-related injury;
- When law enforcement requests information (such as to prevent danger or injury);
- To coroners and funeral directors to allow them to carry out their duties;
- To organ donor agencies (subject to applicable laws);
- To avoid a serious threat to the health or safety of others;
- To contact you about new treatments or medicines that may help you.
- For the purpose of research, only under limited circumstances.
- To business associates of the community health center that help us perform required tasks, such as our accountants, computer consultants, and billing companies (only if the business associate agrees in writing to keep your health information confidential as required by law); and
- For any other purpose required or allowed by law.
c. OTHER USES AND DISCLOSURES REQUIRING YOUR WRITTEN PERMISSION
Except as stated above, we will use or give out your health information only after getting your written permission on an Authorization form. You may revoke your authorization at any time by notifying us in writing that you wish to do so.
- USES AND DISCLOSURES THAT REQUIRE YOUR AUTHORIZATION
- Psychotherapy Notes – Although we do not anticipate maintaining your psychotherapy notes, in the extent that we do maintain such psychotherapy notes, use and disclosures of such notes, with limited exception.
- Marketing – Uses and disclosures of your protected health information for marketing purposes.
- Sale of Protected Health Information – Any disclosure of your protected health information that would result in remuneration to us. Such disclosures will be made only in accordance with your authorization.
III. YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
Subject to certain legal limits, you have rights regarding the use and disclosure of your health information, including the rights to:
- Request limits on uses of your health information
- Receive confidential communications of your health information
- Inspect and copy your health information
- Request a change to your health information
- Receive a record of how we have used and given out your health information
- Obtain a copy of this Notice of Privacy Practices
- Right to Receive an Electronic Copy or your Electronic Protected Health Information – If you request an electronic copy of your protected health information (including electronically linked information) that we maintain in an electronic designated record set, you have the right to be provided with access to that electronic information in the form or format that you request, if it is readily producible by us in the requested form or format. If the electronic information is not readily producible in your requested form or format, we will provide the electronic information in a form or format to which we agree. If you reject the form or format of electronic information that we are able to produce, we will provide a hard copy of the information to you. If we maintain your information in mixed media format (electronic and hard copies), we will provide you with a copy of your information in that same mixed media format. If you request that we provide your electronic information in an unencrypted format (e.g. unsecure email), we will require your agreement to the risks of such transmission. If you so request, we will transmit your electronic information to a third party designated by you. A fee will be charged for the costs of providing copies of your medical record.
- Right to Receive Notice of Breach – You have the right to receive notice from us of a breach of your unsecured protected health information.
- If you are deceased, we may disclose information after your death to your next of kin.
- Right to Request Restrictions – You have the right to request a restriction or limitation of the medical information we use or disclose about you for treatment, payment or health care operations. You also have the right to request a limit on the medical information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. For example, you could ask that we not use or disclose information about a clinic visit you had. We are required to agree to your request only if 1) except as otherwise required by law, the disclosure is to your health plan and the purpose is related to payment or health care operations (and not treatment purposes), and 2) your information pertains solely to health care services for which you have paid in full, out of pocket. However, we are not required to comply with your request if your payment is not honored, or for other services that may be related to or in follow up to the services for which you have paid in full, if you did not also pay for these additional services in full. For other requests, we are not required to agree. If we do agree, we will comply with your request unless the information is needed to provide you emergency treatment. To request restrictions, you must make your request in writing to the clinic’s Privacy Officer. In your request, you must tell us: (1) what information you want to limit; (2) whether you want to limit our use, disclosure or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.
- Fundraising Activities – We may use medical information about you to contact you in an effort to raise money for the clinic and its operations. We may disclose medical information to the “Clinica Family Health Foundation” so that the Foundation may contact you in raising money for the clinic. Some of the information we may release for fundraising purposes includes contact information (such as your name, address and phone number) the dates you received treatment or services at the clinic, your health insurance information, and outcome information. If you are contacted in our fundraising efforts, you will have the opportunity to opt out of receiving further fundraising communications from us; we will provide information regarding opting out of such communications in any written fundraising communication sent to you, as well as in verbal communications we have with you, if any.
- Health Plans or Health Insurer’s may not use or disclose genetic information for underwriting purposes. There is an exception for underwriting performed by issuers of long-term care policies.
IV. QUESTIONS, CONCERNS, AND CHANGES TO THIS NOTICE
If you have any questions or want to talk about any of the information in this Notice of Privacy Practices, please contact the HIPAA Privacy Officer at 1345 Plaza Court N. Suite 1A, Lafayette, CO. (303) 650-4460.
If you believe your privacy rights have been violated, you may file a complaint with our community health center or with the Secretary of the Department of Health and Human Services. To file a complaint with our community health center, submit it to the HIPAA Privacy Officer at 1345 Plaza Court N. Suite 1A, Lafayette, CO 80026. All complaints must be submitted in writing. We will not retaliate against you for filing a complaint.
We may change our Notice of Privacy Practices in the future. Such changes will apply to your health information that we created or received before the effective date of the change. We will notify you of any changes to our Notice of Privacy Practices by posting the changed notice at our community health center. In addition, at any time you visit the clinic, you may request a copy of the most recent privacy notice, and it will be provided to you.
PRICING FOR THE 15 MOST COMMON SERVICES WE PROVIDE
Colorado Law requires us to post the full-fee price for the 15 most common services we provide.
NOTE: These are not necessarily the actual prices you will end up paying.*
The prices listed below are an estimate of what you might pay if:
- You do not have insurance (including Medicaid and Medicare);
- The service isn’t covered by your insurance; or
- You are not enrolled in Clinica’s Discount Program or other program offered at Clinica Family Health.
Most people who receive the services noted below at Clinica do not pay the prices listed.
*Our Enrollment Specialists offer free financial screening for our patients to help determine which payment programs they qualify for, and what they would pay for these services if they are on one of our discount programs.
NEW PATIENT ENROLLMENT APPOINTMENT
Call our Enrollment Specialists at 303-650-4460, Monday – Friday 8am – 4:30pm.
15 Most Common Services at Clinica
|CPT||Full Fee||Service Description|
|99214||$228.77||Office/Outpatient Visit, Estabilish, Detailed|
|99213||$157.85||Office/Outpatient Visit, Estabilsih, Moderate|
|81002||$26.84||Urinalysis, Non-automated, w/o Scope|
|D1206||$1.00||Topical Application of Fluoride Varnish|
|D1351||$50.00||Sealant – Per Tooth|
|90688||$47.10||Flu Vacc 4 Val 0.5 mL Dosage IM|
|D0190||$15.91||Screening of a Patient|
|81025||$39.67||Urine Pregnancy Test|
|82962||$25.60||Glucose Blood Test|
|99393||$210.63||Preventive Checkup, est, 5-11 yrs|
|D0120||$40.00||Periodic Oral Evaluation – Estabilish Patient|
|85018||$21.04||Blood Count, Hemoglobin|
|90715||$104.17||TDAP 7 Years and Older|
|99392||$211.34||Preventive Checkup, est, 1-4 yrs|
MY CLINICA CONNECTION
We know there are times when you want to talk with your health care provider, but you don’t necessarily need an appointment.
Sometimes you have a quick question, want to check on lab results or get a copy of immunization records.
We have an easy and convenient way for you to do that. It’s called My CLINICA Connection. With My CLINICA Connection, you have a secure way to login and e-mail your provider about non-urgent matters, request medication refills on-line, print copies of your records and much more.
Getting enrolled to use My CLINICA Connection is free and easy. Ask any check-in desk staff person or financial screener to help you enroll next time you are in one of our clinics. My CLINICA Connection puts your health information at your fingertips when you want it!
If you are already enrolled in My CLINICA Connection, click the blue button below to log-in.
LEARN ABOUT OUR SPECIAL CARE
For 40 years, we have been providing high-quality healthcare to individuals and families in our community, at a price they can afford.
Our unique model of care offers children and adults access to affordable medical and dental care, as well as behavioral health care and pharmacy services—all under one roof.
We’re here to help make the entire community healthier and stronger by providing health care for people of all ages and backgrounds, whether they have insurance or not. While we accept most insurance plans and welcome Medicaid, CHP+, Medicare, and CICP, we also have discount programs for people who do not have coverage.
Clinica’s providers get to know their patients, find out what’s important to them, and make them feel like valued partners in their wellness. And our friendly staff will take the time to answer your questions and help you get the care you need.
CONVENIENT HOURS & CLOSE TO HOME
Clinica offers evening hours and same-day appointments. With six community-based clinics, we care for people in south Boulder, Broomfield, and west Adams counties. Click for locations and hours. We also have a home visit program and provide community outreach to care for the homeless.
QUALITY HEALTH CARE
Our community-based clinics are nationally recognized for excellence. Clinica is accredited by the Joint Commission. That means we’ve met the highest performance standards in delivering quality, safe care. We’re also proud to be recognized as a patient-centered medical home by National Committee for Quality Assurance (NCQA). That means we’ve met NCQA’s rigorous standards for quality care.
Clinica Family Health is a 501(c)(3) nonprofit Federally Qualified Health Center dedicated to providing high-quality, affordable medical, dental and behavioral health care in a collaborative setting for people of all ages. We proudly serve over 50,000 patients through six outpatient clinics across south Boulder, Broomfield, and west Adams counties.
As an FQHC, Clinica Family Health is eligible for Federal Torts Claim Act (FTCA) medical malpractice liability protection. As such, Clinica Family Health is a Health Center Program grantee, under 42 U.S.C. 254b, and a deemed Public Health Service employee, under 42 U.S.C. 233(g)-(n).
QUALITY, AFFORDABLE CARE FOR ALL
For more than 40 years, Clinica has existed to provide health care to the low-income and struggling members of our community. Young or old, people of any race or ethnicity—we are here to provide them with exceptional health care.
A TRADITION OF COMMUNITY CARE
Clinica Family Health is a non-profit healthcare organization providing comprehensive primary care to more than 50,000 patients through its six community health centers located in south Boulder, Broomfield, and west Adams counties.
Clinica is a Federally Qualified Health Center (FQHC) with a mission to serve the low-income, uninsured or underinsured populations with the majority of patients living at or below 200% of the federal poverty level.
Patient-centered medical home (PCMH) is the model of care at Clinica; the clinic is certified by the National Committee for Quality Assurance (NCQA) as a Level 3 PCMH.
Established in 1977, Clinica has consistently engaged in service quality improvement efforts along its journey of continuous growth. As with many other community health centers serving people with limited access to healthcare, Clinica plays an important role in achieving population health objectives.
Clinica Family Health Services is a community health center, a medical safety net for those who otherwise might fall through the cracks of the American health care system. We exist to provide basic health care to the low-income and uninsured people of our service area.
For many reasons, we believe this is the right thing to do:
- We believe that no one should suffer needlessly.
- We believe that by keeping people well, they will be able to take care of themselves, support their families, stay in school, be employed and be active in their communities.
- We believe that by immunizing children, we keep the entire community healthier by keeping communicable diseases in check.
- We believe that by offering people access to care at facilities like Clinica, they will be less likely to use hospital emergency department for primary care, which will save the health care system money.
- We know that it saves everyone money when the costs of providing health care to the uninsured are not shifted back to the insured.
CELEBRATING 40 YEARS OF COMMUNITY-BASED CARE
CLINICA’S HUMBLE BEGINNINGS
When Clinica started in 1977, we only had one clinic and six staff members who provided basic health care to about 500 Lafayette residents.
Clinica now sees nearly 55,000 patients a year. With over 400 employees, we operate six community-based medical clinics, and two dental clinics serving south Boulder, Broomfield, and west Adams counties. Today, Clinica is recognized across Colorado and nationally for our innovative care model and exceptional health outcomes.
Clinica was founded by Alicia Sanchez a single mother of seven children who truly understood the need for affordable commuity-based health care. Alicia was a single mother of seven children. And although she never finished high school and suffered from an autoimmune disease that kept her from holding a regular full-time job, she had a huge heart and was known locally as was known as “la medica.”
Before the Lafayette/Louisville area had hundreds of doctors and two, Joint Commission-accredited hospitals, south Boulder was dotted with commercial farms that hired dozens of Spanish-speaking migrant workers. People turned to Alicia when they were sick or injured and had no money.
Every week, she loaded her car “Rosie” with the area’s poor and drove to University Hospital in Denver so people could get low-cost care. She spent days waiting with them, translating and helping them understand test results. Alicia knew Lafayette and Louisville desperately needed affordable primary health care.
Through a true grassroots effort, Alicia, along with community leaders and health care providers, started Clinica in 1977. The first Clinica office was in a small, wood frame house in Lafayette. The master bedroom was divided into two exam rooms. The living room served as waiting room, check-in and medical records. The kitchen served as the clinic’s lab, complete with a chicken egg incubator in one corner that grew throat cultures.
That first annual budget of $75,000 allowed Clinica to provided care to several hundred migrant farm workers and low-income locals.
SERVING DIVERSE COMMUNITIES
Clinica cares for patients from all walks of life: insured, underinsured, uninsured. Some are well off. Others are facing hard financial situations. Regardless of their personal situation, they all need high-quality, affordable health care for themselves and their families.
- 96% are living just above or at poverty level (which is an annual income of $49,200 or less for a family of four)
- 57% are women of childbearing age or children
- 30% are uninsured or underinsured
- 6% are homeless
Simon joined Clinica’s staff in 2011 as a project manager and, in less than three years, was named as president and CEO of the organization. Before coming to Clinica, Simon worked for Abt Associates, Inc., a research and consulting firm that assists companies and governmental agencies in implementing health, social and environmental programs. Simon spent his first three years with Abt in Kazakhstan helping restructure the country’s public health system. He spent another five years at Abt’s Bethesda, MD, office managing government-funded international activities to improve care in areas such as HIV/AIDS, maternal and child health, and community health. Prior to becoming Clinica’s president and CEO, Simon served as the clinic director of Clinica’s Boulder facility, the People’s Medical Clinic. In that capacity, he managed 64 staff who provided care to almost 9,500 annually. As Clinica’s CEO, Simon wants to work closely with other social service agencies and officials within Clinica’s service area to improve the health care safety net for low-income and uninsured individuals.
After growing up in rural Montana, Justin attended St. Olaf College in Minnesota. Prior to medical school, Justin worked on a tuberculosis project as a Fulbright Scholar in India and followed that experience as an Albert Schweitzer Fellow working with gay, lesbian, transgender, questioning and intersex youth in New England while completing his medical degree at a combined program of Dartmouth College and Brown University. Justin completed his residency in family medicine at Oregon Health & Sciences University and, afterward, turned his interests and energy to community health centers when he accepted a position at Valley-Wide Health Services in Colorado’s San Luis Valley in 2008. While there, he supervised Valley-Wide’s Rural Family Medicine Resident Rotation, championed the implementation of an electronic health record and attended the nationally recognized George Washington University School of Public Health and Health Services Community Health Center Management program. In 2013, Justin joined Clinica’s staff as one of our two vice presidents of clinical services. He plans to continue his efforts to improve electronic patient information systems as well as working with our pharmacy services, hospital partners and accountable care collaborators. Dr. Wheeler also enjoys clinical practice and finds providing obstetrical care particularly rewarding. “One of the most satisfying aspects of family medicine is caring for patients from the first day of their life and throughout all of life’s stages.”
Patsy joined Clinica’s staff in 2002. She brings more than 25 years of experience in the business world to her position. For the past 15 years, her career has been focused exclusively on human resources. She is certified in organizational development by the Mountain States Employers Council and as a Professional in Human Resources by the Human Resource Certification Institute. Patsy has also completed the co-active coaching curriculum at the Coaches Training Institute. The training programs and infrastructure that Patsy is bringing to Clinica’s Human Resources department is helping make Clinica one of the best employers in our service area.
An has spent the entirety of her clinical career caring for the underserved and was the Chief Dental Officer of another Colorado community health center before joining Clinica in 2010. In addition to providing patient care, she has helped to expand the Clinica’s dental program to two locations and triple the size of the dental staff. She is committed to increasing access to comprehensive, high quality dental services through continued expansion of Clinica’s dental capacity and a strong emphasis on collaboration and routine program evaluation.
Karen has been a family physician at Clinica’s Lafayette Clinic since 2004 and took on the role of Assistant Medical Director in 2012. Dr. Funk graduated with distinction from Swarthmore College where she spent a year at the London School of Economics and Political Science. She went on to the University of Chicago where she graduated with honors with a Masters degree in Public Policy. Following graduate school, Dr. Funk served as the Quality Improvement Coordinator for Planned Parenthood of Greater Chicago. Somewhere along the way, someone convinced Karen that she would be a great physician and in 2001 she received her M.D. from the University of Illinois. Like Dr. Wheeler, Dr. Funk was a Albert Schweitzer Fellow. This involved working with a Community Health Center in Chicago providing group based education to teens on obesity prevention, healthy sexuality and pregnancy prevention. With family ties in Colorado and a growing family, Karen completed her residency in Family Medicine at Rose Medical Center.
Betsy comes to Clinica with a tremendous amount of passion and experience in providing healthcare finance leadership to federally-qualified health centers. She is a certified public accountant and has also earned a master’s degree in healthcare administration. She teaches healthcare finance in the University of Minnesota’s Healthcare Administration program, a role she will continue to fill even though she has relocated to Colorado. Before joining Clinica’s staff, Betsy was the CFO for NorthPoint Health and Wellness Center, a community health center serving northern Minneapolis. Prior to her time at NorthPoint, Betsy served as the CFO at Peace Health Peace Harbor Medical Center in Oregon, and as the CFO of Cedar Riverside Peoples Center in Minnesota. During her career, she has also acquired more than 15 years of experience in public accounting performing audits on healthcare organizations including Mayo and other large and small hospital and clinic systems. Betsy enjoys being with her family, camping, running and yoga.
Judy spent the early part of her career as a medical assistant and in home health care administration before returning to school to earn her undergraduate. She began working at Clinica in 1999 and ever since, she has played a key role in developing and supervising Clinica’s innovative care delivery model. After managing the Lafayette clinic for four years, she oversaw the Peoples Clinic and subsequently, the Pecos Clinic. Her vast knowledge of Clinica’s systems and her strong commitment to the underserved segment of the community make her an ideal fit to direct Clinica’s operating functions.
A native of Minnesota, Janet worked as the assistant director of the Colorado Community Health Network (Colorado’s Primary Care Association), where she was responsible for grant writing, healthcare policy, and primary care provider recruitment. Beginning in 1994, Janet served as assistant director for Clinica Family Health and was responsible for day-to-day administrative operations of the organization. After a sabbatical, Janet returned to Clinica as a grant writer and public policy advocate. In 2011, she became director of accountable care and behavioral health. Since becoming vice president of integrated services, she has continued to deepen and refine Clinica’s advanced care model.
OFFICERS & MEMBERS
Clinica is run by a volunteer board of directors. At all times, at least 50% of the seats are filled by patients or people who utilize our services (foster parents, etc.). This is a requirement of all federally qualified community health centers. It also allows patients and those who use our services to have a say in how our clinics are operated. Our board of directors generally meets on the fourth Wednesday of each month.
Chair: Douglas (Doug) Jones (consumer)
Vice Chair: Lois LaCroix (consumer)
Treasurer: Ben Goldstein
Secretary: Cheryln Marriott (consumer)
Christina Arguello (consumer)
Edson Hernandez (consumer)
Yulia Hernandez (consumer)
Mayra Martinez (consumer)
Heidy Ordonez (consumer)
Donovan Tulloch (consumer)
Tom Mayberry (consumer)
As required of all federally qualified community health centers, at least 50% of our board members directly utilize Clinica for health care services. This allows patients to have a voice and a vote in how their health center is run.
ACCREDITATIONS, CERTIFICATIONS & RECOGNITION
COMMITTED TO EXCELLENCE
We provide community-based clinics that are nationally recognized for excellence.
Clinica is accredited by the Joint Commission, an independent organization seeking to improve the care provided by the nation’s hospitals and health care centers. That means we’ve met the highest performance standards in delivering quality, safe care.
Clinica Family Health is recognized by the National Committee for Quality Assurance (NCQA) as a Level III Patient Centered Medical Home. That means we’ve met NCQA’s rigorous standards for quality care and commitment to improvement.