- Emails should never be used for urgent or life threatening medical problems.
- You can expect email responses from us within 2-3 business days.
- NextGen Patient Portal communication will become a permanent part of your medical record.
- The reply to your email may be from any member of our team.
- If you sign up for NextGen Patient Portal, please agree to check your email several times a week since we will use this website to communicate with you about your healthcare.
- You will need an enrollment token (it will expire in 30 days) to complete enrollment at home.
- You can communicate on behalf of other family members via NextGen Patient Portal.
- Inappropriate use of NextGen Patient Portal may result in us terminating your access to the web portal.
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Unfortunately we cannot help you with any internet connection issues or personal computer issues you may have at home.
Although the website is currently only available in English,
we are happy to email with you in Spanish
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